Privacy Policy

Effective Date: October 12, 2024

Musafarm Foods Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us.

1. Information We Collect

We may collect personal information such as:

  • Your name
  • Phone number
  • Email address
  • Delivery address
  • Business or organization details
  • Any information you share when contacting us or placing an order

We only collect information that is necessary to serve you better.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Respond to inquiries and provide customer support
  • Communicate updates about our products or services
  • Improve our services and website
  • Meet legal or regulatory requirements

We do not sell or misuse your information.

3. Sharing Your Information

Musafarm Foods does not share your personal information with third parties except:

  • When required to complete deliveries or payments
  • When required by law
  • With trusted partners who support our operations and follow privacy standards

4. Data Protection and Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. Only authorized staff have access to personal data.

5. Cookies and Website Use

Our website may use cookies to improve user experience and understand how visitors use our site. Cookies do not collect sensitive personal information.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Ask for corrections or updates
  • Request deletion of your data where applicable

You can contact us at any time regarding your data.

7. Data Retention

We keep your information only for as long as necessary to fulfill business or legal purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@musafarm.com
📞 Phone: +256 708 162 957
📍 Address: Nakifuma Mukono, Uganda